Terms of service

TERMS OF SERVICE

THEJEWELZ

Last Updated: June 2026

Welcome to THEJEWELZ. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from THEJEWELZ, you agree to be bound by these Terms.

1. About Us

THEJEWELZ is an online jewelry store offering Nadi Tarnish Jewellery and related fashion accessories. Throughout the site, the terms "we," "us," and "our" refer to THEJEWELZ.

2. Acceptance of Terms

By visiting our website and/or purchasing products from us, you engage in our service and agree to comply with these Terms, including any additional policies referenced herein.

If you do not agree with these Terms, please do not use our website.

3. Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use our website and place orders.

4. Products

We strive to display our products as accurately as possible. However:

  • Product colors may vary depending on your device screen settings.
  • Minor variations in design, finish, size, or color may occur due to manufacturing processes.
  • Product images are for illustrative purposes and may differ slightly from the actual product.

5. Pricing and Payments

  • All prices are displayed in the applicable currency selected on the website.
  • Prices are subject to change without prior notice.
  • We reserve the right to correct pricing errors at any time.
  • Payment must be completed before an order is processed and shipped.

We accept payment methods available through our Shopify checkout.

6. Order Acceptance

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased per customer.
  • Cancel orders suspected of fraud or unauthorized activity.

If an order is canceled after payment, a full refund will be issued.

7. Shipping and Delivery

  • Delivery times are estimates and not guaranteed.
  • Shipping delays caused by couriers, customs, weather conditions, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping information.

THEJEWELZ shall not be liable for delays once the package has been handed over to the shipping carrier.

8. Returns and Exchanges

Please refer to our Return & Refund Policy for detailed information.

Generally:

  • Items must be returned in their original condition.
  • Customized or personalized products may not be eligible for return.
  • Products showing signs of use, damage, or alteration may not qualify for refunds or exchanges.

9. Tarnish Jewellery Care

Our Nadi Tarnish Jewellery is designed for long-lasting beauty. To maintain its appearance:

  • Avoid contact with water, perfumes, lotions, and chemicals.
  • Store jewelry in a dry place when not in use.
  • Clean gently using a soft cloth.

Improper handling, exposure to chemicals, or normal wear and tear may affect product appearance over time and is not considered a manufacturing defect.

10. Intellectual Property

All content on this website, including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Branding

is the exclusive property of THEJEWELZ and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without written permission.

11. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload harmful code or malware.
  • Engage in fraudulent activities.
  • Violate any applicable laws or regulations.

12. User Content

If you submit reviews, comments, photos, or other content:

  • You grant THEJEWELZ a non-exclusive, royalty-free license to use, reproduce, and display such content.
  • You confirm that your content does not infringe on any third-party rights.

We reserve the right to remove content at our discretion.

13. Limitation of Liability

To the fullest extent permitted by law, THEJEWELZ shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Delays or interruptions in service.
  • Product misuse by customers.

Our maximum liability shall not exceed the amount paid for the product purchased.

14. Disclaimer

Products and services are provided "as is" and "as available" without warranties of any kind, except where required by applicable law.

We do not guarantee uninterrupted, secure, or error-free operation of the website.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

16. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where THEJEWELZ operates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

17. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting on the website.

Your continued use of the website constitutes acceptance of the revised Terms.

18. Contact Information

For questions regarding these Terms of Service, please contact:

THEJEWELZ
Email: thejewelzofficials@gmail.com